FAQ
Questions? We've got answers.
Here are answers to some of the questions customers ask most often.
What types of devices do you repair?
Windows PCs, laptops, Macs, iPhones, iPads, Android devices, printers, networking equipment, and other common technology.
Can you remove viruses and malware?
Yes. I can diagnose suspicious behavior, remove malware when possible, and help secure the device afterward.
Do you offer on-site service?
Yes. Depending on the job and location, NitroFixIT can provide on-site support. Remote support may also be available for certain problems.
Do you work with businesses?
Yes. NitroFixIT can help small businesses with computers, devices, networking, troubleshooting, setup, and ongoing technology support.
How much do you charge?
Pricing depends on the type of service and complexity of the job. We'll discuss the work and provide an estimate before moving forward.
What areas do you service?
NitroFixIT is based in Rockland County and serves surrounding areas, including parts of Orange and Westchester Counties. Customers outside the normal service area can contact us to see if travel is available.
Can you build or upgrade a PC?
Yes. We can discuss upgrades, component selection, custom PC builds, hardware installation, and performance improvements.
Can you transfer my data to a new computer?
Yes. Data transfers, backups, and moving files from an old computer to a new device can be handled as part of a service request.
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